Ebonee Johnson

Appeals Specialist,

Team member since 2011

Ebonee Johnson

Ebonee Johnson

“I love ADC. I love working here. Everybody is really helpful. Everybody shares their information, and I don’t get on their nerves because I ask a lot of questions. So, it’s fun. I love working here. I love coming here every day.

“I don’t even call it work, it’s like, ‘Where are you going?’ I’m like, ‘My career! [To] have a good time.’

“The reason why I actually wanted to do medical coding and billing is because I feel like a lot of the claims don’t get paid because the insurance doesn’t want to pay. So doing the appeals and actually being able to be that liaison between the patient and the insurance company and then the doctor as well, it helps. Because the patients don’t understand a lot sometimes, and then I feel like the information that I have that I can give to the insurance company to try to get them to pay is very helpful for the patient so they’re not stuck with a big old bill.

“You know, sometimes, you go to a job and a person doesn’t want to help you because maybe they feel like you want to take their position or they don’t want you to know more than them. Here it’s like everybody is so helpful. Nobody minds giving you that information because they want you to be just as good as they are and I think that helps the team – makes the team better – is that everybody’s on the same page. Everybody has the same knowledge. Just that everyone is so helpful.

“I love coming here. I talk about it all the time. I talk about my job all the time, just how much I love it. When other people are complaining about their day, I’m like, ‘Well my day was great! This happened and we did this and we had our lunch and somebody brought this for us” so I’m always just bragging on it. I love it here.”