Sarah Galvan

“I really love the people. [The] first time I set foot at ADC everyone was always smiling and really happy and very friendly work environment, so it was really nice to have that. It’s almost like family.

“I feel that the patients that I interact with are on a personal level, and my number one goal is just to help the patients and make sure they understand their bill – work with them on their account, if they want to set up payment arrangements. It’s just really nice to be able to solve an issue if they’re having trouble or help them understand their bill.”

Terry Lewis

“We see a wide variety of cases. We do ophthalmology, ENT, GYN, general surgery, a lot of hand cases, pain management.

“Every day we learn something new. I’ve grown in my career here. Right now I’m getting to scrub some more, which is good. I don’t get to do that very often, and I like to.

“I get a good feeling. It’s gratifying to go home and know that you helped somebody, especially when you have special situations where you know there’s an issue and you know that it’s really going to change their life.”

Rosary Baptiste

ADC Note: Rosary Baptiste came to Austin with her family after losing her New Orleans home to Hurricane Katrina in 2005. She was evacuated to Houston and then offered an opportunity to move to Austin.

“It was such a blessing coming here because of the kindness people showed me, and it was just so wonderful after going through losing your home, losing your identity. [I] didn’t lose my life, but I got a new one here. It’s been a wonderful, wonderful… ADC family is the greatest family in the world. It’s the greatest place to work in the world. I just can’t figure out any other better place.

“And I thank everyone for just being so kind-hearted and just so caring.

“Teamwork – I love the teamwork, and that’s my motivation, and we have it here. We really do.”

Paula Witt

“We all work together as a team on each patient during particular cases, be it Ear-Nose-and-Throat, Gynecology, General – just getting the patient ready, assessed, in the room, comfortable, performing the case successfully. It can be energizing, it can be exhausting, but the team is great, so it’s a lot of fun, too.

“The interaction between myself and the patient is very gratifying.”

Mindy Minicucci

“In the Surgery Center, you have a more family feel. You get to work consistently with the same people. It’s more family-oriented. I loved hospital work, but it’s just the family feel you get Monday through Friday. You get to know others, support others, and I like the schedule. The schedule’s awesome: Monday through Friday, no holidays, no weekends.

“Our doctors are awesome. We have doctors with a lot of experience – 30 plus years – we have doctors that are new in GI that are up on the current curve of learning, and so we have a great aspect of really cool personalities, very good with patient care. I would recommend working with these doctors any day to anybody.

“ADC really does give great patient care. I’ve worked at other facilities, and by far ADC gives hands down some of the best patient care I’ve ever encountered. It’s just an awesome place to work.”

Mark Sharp

“Day-to-day life is a lot different in the surgery center than anywhere else because it’s never the same day twice. It changes dramatically – sometimes minute-to-minute.

“The thanks kind of comes from when you just know – when you see them leave and they’re going home and you just know they’re going to feel better than when they came in.”

“You feel welcomed right off from the start. And everybody’s really easy to talk to. We all get along well, so you don’t every feel excluded or … everybody’s approachable. It’s like you’re an instant part of the family.”

Jeff Selby

“When I wake up to come to work here – I look forward to it. I can’t wait to get in and see all the people I work with. It’s great! We are a family.

“I’ve learned things I didn’t know. It’s really been a neat, fun thing to do. I enjoy coming to work every day – good people to work with. We’re all family, we all work well together, and I just enjoy it. I enjoy coming to work because it doesn’t feel like I’m coming to work.”

“It’s all how [your] mental status [is when] you come inside the job. You’re coming to do a job to help people — help staff members accomplish their goals in getting the job done. And as long as you keep a positive attitude, it’s all good.”

Dorothy Brady

“It’s more like they’re family – not just your co-workers. They’re just really concerned about your health and how you’re doing and how you’re day is going and how things are going on in your life.

“All of our doctors are wonderful – I love working with our doctors – they’re great. Dr. Chiapetta – everybody seems to think she’s the hardest to work with but she’s really the sweetest one… all of our doctors are sweet, but Dr. Chiapetta’s really sweet.”

Brenda Gonzalez

Brenda Gonzalez

“I worked for a very big company, and I was looking for more of a challenge – which I definitely got – and a chance to learn new things. And I know that at a smaller facility [like ADC] you get that. You get to wear many hats and you get to broaden your education, and that’s what I wanted to do.

“I wanted a more hands-on, see-a-bigger-picture of the whole medical field, and I definitely got that. And it seemed like a place I would want to come. It seemed like a nice, caring place, and I felt I’d have that support to be able to broaden my medical experience.

“I think here at ADC we really strive to have a family atmosphere. I think we are more one-on-one, very personable, and we take each individual at their knowledge base and help them enhance that without making it too scary. We don’t just throw them out there. We really work hard with them day-to-day. We have little huddles [and] make sure our new staffing is all on the same page, and that the whole group – not just one – but all of us as a group envelope them and make sure that we’re here to help them. What can we do to help you? What would make your learning experience better?

“And so we work on that every day. It’s an every day thing. It’s not just once in a while I’ll come check on you. It’s every day.

“We get really experienced people here, and it’s really nice because if we did have an emergency, people know what to do. They’ve been through it, they’ve been there, and we work really well together.

“The doctors are great. There’s not one that I don’t like. And that’s unusual, I hate to say.. but… it’s a big stress, you know? Any procedure is a big stress, but all the doctors here are great. They know that we’re going to do a good job here – that whatever they ask for, whatever they need we’re going to service them well.”

Anna Luna

Anna Luna, Pediatrics

It’s a wonderful opportunity to work for ADC because there is a lot of growth.

At first I was nervous about moving up to positions, and that’s probably why it took me so long – because I was so nervous – but working with our providers here and all the staff and everybody at the front desk it’s been so much easier because we all get along so well.

We’re like a family here.

It’s a wonderful company to work for. Everyone here is so nice and there’s so much to offer. There’s so much to learn. The training is great – you get training in every aspect, every department that’s needed. And that’s what I love about it – because of the training.

Adelita Smith

Adelita Smith

“It’s really good for a family, I think. In the hospital, it’s a little harder if you have a family, I think. So, it was perfect for me.

“You would think as a clinic you wouldn’t see the different things, day-to-day, but actually you do, because a lot of people – especially with health care the way it is – they want to be seen by [their] doctor instead of going to the emergency room. It’s kind of better to be seen at the doctor’s office – they all want to be seen by their doctor if they can. So you see new things, you know? Maybe not every day, but you do see new things.

“You learn constantly. I learn something new every day almost.”

Ebonee Johnson

Ebonee Johnson

“I love ADC. I love working here. Everybody is really helpful. Everybody shares their information, and I don’t get on their nerves because I ask a lot of questions. So, it’s fun. I love working here. I love coming here every day.

“I don’t even call it work, it’s like, ‘Where are you going?’ I’m like, ‘My career! [To] have a good time.’

“The reason why I actually wanted to do medical coding and billing is because I feel like a lot of the claims don’t get paid because the insurance doesn’t want to pay. So doing the appeals and actually being able to be that liaison between the patient and the insurance company and then the doctor as well, it helps. Because the patients don’t understand a lot sometimes, and then I feel like the information that I have that I can give to the insurance company to try to get them to pay is very helpful for the patient so they’re not stuck with a big old bill.

“You know, sometimes, you go to a job and a person doesn’t want to help you because maybe they feel like you want to take their position or they don’t want you to know more than them. Here it’s like everybody is so helpful. Nobody minds giving you that information because they want you to be just as good as they are and I think that helps the team – makes the team better – is that everybody’s on the same page. Everybody has the same knowledge. Just that everyone is so helpful.

“I love coming here. I talk about it all the time. I talk about my job all the time, just how much I love it. When other people are complaining about their day, I’m like, ‘Well my day was great! This happened and we did this and we had our lunch and somebody brought this for us” so I’m always just bragging on it. I love it here.”

Staff member from screenshot

“I like working at Austin Diagnostic Clinic. I’ve been thinking about it, and when I left work at lunchtime, I saw that saying on a van that said, “Let our family take care of your family.” And in general I would think something like that was corny, but it is exactly what goes on here. Everybody that I would with here — it’s just a wonderful place to work. I’m just happy as I can be.

“When I took the job, they asked me why I wanted it. And I said because it’s five minutes from my house. But as it turns out, if it was an hour from my house I would want to come here to work.”