Understanding Patient-Centered Medical Home

A Patient-Centered Medical Home is about you.

Doctor checking heartbeat of patient with a stethoscope
Download our PCMH brochure.
The Austin Diagnostic Clinic is moving toward becoming a recognized Patient-Centered Medical Home. This model of healthcare gives you an active role in managing your health. We provide you with the team, technology, and resources to help.

How do you get the most from a patient-centered medical home?

It’s not about the building. Instead, it starts with the relationship you have with your physician. The primary care provider you choose learns about your needs and then leads a team of health care professionals to give you the tools you need to stay healthy and/or manage a chronic health condition.

What you can do

Be in charge of your health

  • Understand that you are a full partner in your care.
  • Learn as much as you can about your health condition and ask questions.
  • Find out what you can do to stay as healthy as possible.

Participate in your care

  • Follow the plan you agree is best for your health.
  • Take medications as prescribed.
  • Keep appointments.

Communicate with your team

  • Bring a list of questions to appointments, as well as a list of medicines, vitamins or remedies you use.
  • Let your health care team know when you don’t understand.
  • Tell your team about care from other health professionals so they can help coordinate that care.
  • Be as honest as possible.
  • Offer feedback.

What we will do

Learn about you

  • Your healthcare team will get to know you, your family, life situation and preferences.
  • We treat you as a health care partner.

Communicate with you

  • Encourage you to ask questions and make sure you know your options
  • Use an electronic medical record to coordinate care
  • Ask for feedback about your experience in getting care

Support you

  • Make sure you understand medications, treatments, disease and diagnostic results when you leave your visit.
  • Help you set goals and meet them one at a time
  • Provide you with educational resources to help you manage your condition or support a health lifestyle
  • Send you to trusted experts (specialists) if needed and help coordinate care