Family Practice medication refill request policy

Effective August 1, 2013, the ADC Family Practice Department will no longer refill maintenance medications by phone or fax.

If you or your pharmacy call to request a refill on your maintenance medications, you will receive a 2-week supply of medicine.  This should allow enough time to schedule your next appointment.

At your office visit, your doctor will give you enough medication to last until your next scheduled appointment.  Remember to schedule your appointments in a timely manner so that you receive your full prescription refill.

The purpose of this new refill policy is to allow our nurses to respond and focus on your clinical questions and needs quickly and efficiently.

By working together to improve our processes we will create a successful health partnership and medical home.