×

Allergy office policies

Appointments

Our allergy patients are seen by appointment. If you are a new patient, arrive 30 minutes early to complete the necessary registration information.

Our nurses’ station and phones are open from 8:30 a.m. to 5 p.m., and we sometimes make appointments for patients during lunchtime.  If you are sick and need to be seen quickly, we will do our best to schedule a same-day appointment.

Remember to bring your insurance card with you to each visit and notify us of any changes in your address, phone number, and/or insurance. In order to assist your doctor, we request that you bring all medications (over-the-counter and prescription) to each visit.

Returning ADC patients can make secure online appointment request using MyADC.

Cancellations

If you are unable to keep your appointment or you will be late, please call our office. If you are late, you may be asked to reschedule. This will allow us to be of service to other patients.

Prescription Refill

To request a prescription refill, call your pharmacy Monday through Friday, 8:30am – 3pm. Our office requires a 24-hour notice on prescription refills.

Contact us with any questions concerning your condition, treatment or medications.

Payment

All co-pays are due before seeing your doctor. Payments for other services are expected at the time of service unless prior arrangements have been made. If you have any questions, contact our Business Services office.

We will be glad to provide you with a paid receipt with everything required by your insurance plan.

Referrals

Most managed care plans require a referral from your primary care physician before making an appointment with a specialty care provider. Referral authorizations may take 48-72 hours to process, so contact us as soon as you need a referral.