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Secure Appointment Requests Online


Welcome to e-Access, the secure and easy way to stay connected to The Austin Diagnostic Clinic (ADC).  This service is available exclusively for patients currently registered with ADC.    e-Access allows you to safely and securely communicate with ADC. 

By registering to use e-Access you can:

bullet Request, cancel and verify appointments
bullet Send questions or information to your doctor's nurse regarding your healthcare using our Ask A Nurse feature.
bullet Receive results from the lab, imaging and other diagnostic studies

If you are a new user please read this page and then click on the "New User Registration" link below to begin the registration process.

 


Conditions for the Use of e-Access

You can be sure that the data that you send to ADC is safe and secure. To meet HIPAA government regulations for security and privacy, e-Access uses Secure Socket Layer technology (SSL) and 128-bit encryption.

bullet You should not use e-Access for medical emergencies or other time sensitive matters.
bullet We ask that you inform us of any changes to your email address.
bullet Your consent to use email may be withdrawn in writing or by sending ADC an email stating you no longer want to receive information via email. 
bullet ADC also reserves the right to remove you from our email database and will inform you in writing.

The Austin Diagnostic Clinic will use e-Access to communicate the following:

bullet Communicate information about ADC policy and procedures
bullet Communicate information such as a patient newsletter, seminar/event notification and registration, medical or drug alerts, announcements, disaster information, new services, new staff, hours of operation, etc.
bullet Communicate lab, x-ray and diagnostic test results
bullet Schedule, change, cancel and verify appointments
bullet Reply to patients regarding compliments, concerns and suggestions
bullet Provide forms to be completed prior to a patient's appointment
bullet Respond to non-emergency questions about your healthcare using "Ask a Nurse"

ADC will use the following steps to protect your privacy:

bullet ADC may forward patient e-mails internally only to our staff. ADC will not forward e-mails to independent third parties without your prior written consent, except as authorized or required by law.
bullet ADC will not disclose your e-mail address to any third party without prior written consent.
bullet ADC will not sell your e-mail address to any third party.
bullet ADC is not liable for breaches of confidentiality caused by you or any third party.

Response Time

bullet An ADC representative will respond to the e-mail message in a reasonable amount of time. This will usually be within 24 hours during the normal work week and by Monday morning for those messages sent Friday, Saturday or Sunday.

Creating your e-Access Account

bullet Register your email address by clicking on the link below.  Your social security number will be required for registration.
bullet Follow the prompts to create your secure, online account.
bullet If you require technical assistance, please call our Help Desk at 512/901-4927.  Monday   through Friday, 8:00 am to 5:00 pm CST.
bullet Once registration is completed you may take advantages of the features offered in e-Access.

Your Acknowledgment and Agreement

I acknowledge that I have read and fully understand the E-Access Disclaimer Form.

I consent to the conditions outlined in this Disclaimer.  In addition, I agree to the conditions outlined in the disclaimer, as well as any other conditions that ADC may impose to communicate with patients by e-Access.

New User Registration

 
 
The Austin Diagnostic Clinic, A Multi-Specialty Medical Clinic
12221 MoPac Expressway North | Austin, TX 78758 | 512.901.1111
Serving the communities of Austin, Round Rock, Pflugerville, San Marcos and Central Texas since 1952
We accept Visa, Mastercard, Discover and American Express
Allergy & Immunology | Audiology | Cardiology | Dermatology | Diabetes Management Center | EasyCare Clinic
Endocrinology | Family Practice | Gastroenterology | Health Risk Management | Hematology/Oncology
Imaging Services | Internal Medicine | Menopause Center | Nephrology | Neurology | Obstetrics/Gynecology Ophthalmology | Optical Shop | Orthopedic Surgery | Otolaryngology  | Outpatient Surgery Center | Pediatrics | Pediatric Urgent Care Physical Medicine | Podiatry | Pulmonary Disease | Rheumatology | Surgery | Travel Clinic Urology | Site Map

This website and its contents may not be reproduced in whole or in part without written permission.  The Austin Diagnostic
Clinic and its associated logo are registered State of Texas trademarks and may not be used without written permission.