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Welcome to e-Access, the secure
and easy way to stay connected to The Austin Diagnostic Clinic
(ADC). This service is available exclusively for patients
currently registered with ADC. e-Access allows you to safely and securely
communicate with ADC.
By registering to use e-Access you
can:
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Request, cancel and verify
appointments |
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Send questions or information to your doctor's nurse
regarding your healthcare using our Ask A Nurse feature. |
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Receive results from the lab,
imaging and other diagnostic studies |
If you are a new
user please read this page and then click on the
"New User
Registration" link
below to begin the registration process.
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Conditions for the Use of
e-Access
You can be sure that the data that you
send to ADC is safe and secure. To meet
HIPAA government regulations
for security and privacy, e-Access uses Secure Socket Layer technology (SSL)
and 128-bit encryption.
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You should not use e-Access for medical emergencies or
other time sensitive matters. |
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We ask that you inform us of any changes to your email
address. |
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Your consent to use email may be withdrawn in writing
or by sending ADC an email stating you no longer want to receive
information via email. |
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ADC also reserves the right to remove you from our
email database and will inform you in writing. |
The Austin Diagnostic
Clinic will use e-Access to communicate the
following:
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Communicate information about ADC policy and procedures |
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Communicate information such as a patient newsletter,
seminar/event notification and registration, medical or drug
alerts, announcements, disaster information, new services, new
staff, hours of operation, etc. |
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Communicate
lab, x-ray and diagnostic test results |
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Schedule, change,
cancel and verify appointments |
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Reply to patients
regarding compliments, concerns and suggestions |
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Provide forms to be completed prior to a
patient's appointment |
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Respond to
non-emergency questions about your healthcare using "Ask a
Nurse" |
ADC will use the following steps to protect
your privacy:
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ADC may forward patient e-mails internally
only to our staff. ADC will
not forward e-mails to independent third parties without your prior
written consent, except as authorized or required by law. |
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ADC will not disclose your e-mail address to any third party
without prior written consent. |
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ADC will not sell your e-mail address to any third party. |
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ADC is not liable for breaches of confidentiality caused by you or
any third party. |
Response Time
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An ADC representative will respond to the e-mail message in a
reasonable amount of time. This will usually be within 24 hours
during the normal work week and by Monday morning for those messages
sent Friday, Saturday or Sunday. |
Creating your e-Access Account
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Register your
email address by clicking on the link below. Your
social security number will be required for registration. |
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Follow the
prompts to create your secure, online account. |
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If you require
technical assistance, please call our Help Desk at
512/901-4927. Monday through Friday, 8:00
am to 5:00 pm CST. |
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Once
registration is completed you may take advantages of the
features offered in e-Access. |
Your Acknowledgment and Agreement
I acknowledge that I have read
and fully understand the E-Access Disclaimer Form.
I
consent to the conditions outlined in this Disclaimer.
In addition, I agree to the conditions outlined in the
disclaimer, as well as any other conditions that ADC may impose to
communicate with patients by e-Access.
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