The Austin Diagnostic Clinic: Let Our Family Care for Your Family
ADC Patient Bill of Rights

As a patient of The Austin Diagnostic Clinic, you have the right to considerate and respectful treatment from all staff members of the Clinic.

You have the right to information you can understand on your condition, treatment and progress.

You have the right to refuse treatment to the extent permitted by law, and the right to be informed of the alternatives and consequences of refusing treatment.

Couple working on laptop
You have the right to expect reasonable confidentiality of all records and communication about your medical care.
You have the right to request a copy of your medical records.
You have the right to request an explanation of your bill.
You have the right to know if your physicians wish to include clinical research  (such as the use of a new drug) as a part of your care, and you have the right to refuse to participate in such research.
If you have a compliment, suggestion, or complaint, please let us know:
About a Bill: 512.901.4618 or info@adclinic.com
About a Doctor: 512.901.4400 or info@adclinic.com
About a Service:  512.901.4400 or info@adclinic.com

Response Time

An ADC representative will respond to the e-mail message in a reasonable amount of time. This will usually be within 24 hours during the normal work week and by Monday morning for those messages sent Friday, Saturday or Sunday.

Notice Concerning Complaints

Complaints about physicians as well as other licensees and registrants of the Texas medical Board, including physician assistants may be reported for investigations at the following address:

Texas Medical Board
Attention: Investigations
333 Guadalupe, Tower 3, Suite 610
P.O. Box 2018, MC-263
Austin, TX 78768-2018

Assistance in filing a complaint is available by calling the following telephone number:

1-800-201-9353

For more information please visit the Texas Medical Board website at  www.txmb.state.tx.us.

Aviso Sobre Las Quejas

Las quejas sobre médicos, así como sobre otras professionales acreditados e inscritos en la Junta de Examinadores Médicos del Estado de Texas, incluyendo asistentes de médicos, practicantes de acupuntura y asistentes de cirugía, se pueden presentar en la siguiente dirección para ser investigadas:

Texas Medical Board
Attention: Investigations
333 Guadalupe, Tower 3, Suite 610
P.O. Box 2018, MC-263
Austin, Texas 78768-2018

Si necesita ayuda para presentar una queja, llame al:

1-800-201-9353

Para obtener más información, visite nuestro sitio web en www.tmb.state.tx.us.

Important Patient Forms

Durable Power of Attorney - web link

Durable Power of Attorney - PDF

Death Act: Directive to Physicians - web link
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