If you are new to MyADC, you can register for MyADC here by clicking on the "Register Now" link.
Complete the registration form. Your ADC account number can be found on a previous billing statement, or you can ask the ADC Business Office for your account number by calling 512-901-4600.
Create a username.
At least 5 letters long
No special characters (@,*-)
When finished, click "Next," then "Continue."
MyADC will email you a temporary password. Find and open the email.
Any patient who has been seen by an Austin Diagnostic Clinic physician can sign up for a free MyADC account. Proxy (authorization for one person to act on behalf of another) accounts are also available for the parents or guardians of children and other adults.
At ADC, maintaining the privacy of a patient's personal health information is a top priority. We use a stringent identity verification process before allowing access to any patient's record. By requiring multiple pieces of personal information, we can confirm with greater accuracy that the enrollee is, in fact, the patient he/she claims to be.
We will only allow access to an MyADC patient record if we have verified that the enrollee's identity matches that patient. Please know that all information you provide is secured with 128-bit encryption technology as it transmits from your computer to our MyADC server.
If you choose to register in person, you will be asked to provide your email address and select a username. Once your account has been created, you will be sent a temporary password via e-mail (to the address you provided), and you will need to log in using the username provided at the clinic and the temporary password that was sent via email. You will be prompted to reset your password at that time to a password of your choosing.
You can also do the entire registration process online using our secure, encrypted connection. When you enter your account number and other personal information, it is encrypted, which means that no one can read it during transmission.
Our system is automated to protect your privacy. To enroll in MyADC, you need to go to ADClinic.com and complete the online enrollment process. This will confirm your identity as well as your status as a patient of The Austin Diagnostic Clinic. You will then be given a password that will enable you to activate your account and establish your unique user ID and password. The temporary password will remain active until you create a new password.
Another option is to create an account in person at your next doctor's visit. You will provide a username and e-mail address. A temporary password will be sent to you by e-mail, you will use this password to log in and create a unique password. Learn how to complete your registration here.
For assistance signing up for MyADC, or for help with setting up or using your account, please e-mail your questions to myadcadmin@adclinic.com or call The Austin Diagnostic Clinic Help Line at 512-901-4927. This service is available Monday-Friday, 8 a.m. to 4:30 p.m.
For assistance signing up for MyADC, or for help with setting up or using your account, e-mail your questions myadcadmin@adclinic.com or call the MyADC Help Desk at 512-901-4927 Monday-Friday, 8am to 4:30pm.
For more information about MyADC or for help with setting up or using your account, e-mail your questions to myadcadmin@adclinic.com or call the MyADC Help Desk at 512-901-4927 Monday-Friday, 8am to 4:30pm.
Once you establish a MyADC account, you may click on View Appointments and select the Cancel button. We would like to know the reason you are canceling your appointment to guarantee we are providing you the best possible service. Not all appointments are available to cancel. If the appointment is within 48 hours, we ask that you call the office to cancel. This allows us to accommodate other patients in a timely manner.
Your doctor's office will make every effort to respond to your messages within 24 hours, excluding weekends and holidays. If you need to speak with your doctor's office sooner, please call the office directly.
MyADC is not for urgent matters. Call "911" if your concern is urgent.
Your doctor or the department may require you to arrive 15 or 30 minutes early so that you may complete preliminary paperwork, diagnostic testing, preparatory steps or labs prior to your exam. If you are unsure of when to arrive for your appointment, please call your doctor's office or use the Ask a Nurse feature at least 24-48 hours in advance.
Go to the MyADC login page and click on Forgot Password. For your security, you are required to answer security questions to confirm your identity. If you have any questions, e-mail your questions to myadcadmin@adclinic.com or call the MyADC Help Desk at 512-901-4927 Monday-Friday, 8am to 4:30pm.
At the sign-in screen for MyADC, click "Forgot Your Username?" You will be asked for your First Name, Last Name, Date of Birth and E-mail Address. For your security, you are required to answer security questions to confirm your identity. If you have any questions, e-mail them to myadcadmin@adclinic.com or call the MyADC Help Desk at 512-901-4927 Monday-Friday, 8am to 4:30pm.
Go to the MyADC login page and click on Forgot Password. For your security, you are required to answer security questions to confirm your identity. If you have any questions, e-mail them to myadcadmin@adclinic.com or call the MyADC Help Desk at 512-901-4927 Monday-Friday, 8am to 4:30pm.
All communications between you and your ADC health care provider using MyADC are carried over a secure, encrypted connection. Encryption means the information is encoded in such a way that no one can read it during transmission. This secure connection utilizes industry standard Secure Sockets Layer (SSL) 128-bit encryption. Your health records are stored behind a firewall to prohibit unauthorized access. In addition, MyADC requires a unique ID and password that you create yourself.
MyADC is owned and operated by The Austin Diagnostic Clinic and is fully compliant with federal and state laws pertaining to your privacy. Your name and e-mail address will be kept private and confidential and will never be sold or released by MyADC.
Our goal is to protect your privacy and the security of your information at all times. While logged into MyADC, if your keyboard remains idle for 20 minutes or more, you will be automatically logged out of MyADC. We recommend that you log out of your MyADC session if you need to leave your computer for even a short amount of time.
