Every month, The Austin Diagnostic Clinic recognizes a staff member who is making a difference. In March, ADC recognized Heather Potts, a Patient Access Supervisor for Family Practice, EasyCare and Pediatrics at Cedar Bend as well as Ophthalmology, Audiology, ENT and Dermatology at the Main Clinic.
Potts has been working at ADC for more than five years and now manages 24 staff members. Originally from Beaumont, Texas, she attended Lamar University and has been working in customer service for 13 years.
“I have always liked working at ADC from the very beginning,” Potts said. “Working here really gives me a sense of accomplishment. At the end of every day, I feel fulfilled like I have done something important. I really enjoy my job and feel very lucky I can say that.”